Introduction:
Pitching Zoom vs Microsoft Teams can feel overwhelming. Both platforms promise seamless video calls and collaboration, but they’re built for different purposes. What works for a digital agency in Thamel might be completely wrong for a software company in Lalitpur.
In this guide, we’ll break down the key differences between Zoom and Microsoft Teams, specifically from a Nepal business perspective. You’ll learn about features, pricing in NPR, and most importantly, which platform actually makes sense for your situation.

Quick Comparison: Zoom vs Teams at a Glance
Here’s what you need to know upfront:
| Feature |
Zoom |
Microsoft Teams |
| Best For |
External meetings & webinars |
Internal collaboration & Office integration |
| Free Plan |
Yes (40-min limit for groups) |
Yes (60-min limit) |
| Max Participants |
Up to 1,000 (paid plans) |
Up to 10,000 (with add-ons) |
| Chat |
Basic |
Advanced (persistent channels) |
| File Storage |
None |
Yes (1TB with M365) |
| Office Integration |
Limited |
Native & seamless |
| Starting Price |
~NPR 1,800/user/month |
~NPR 800/user/month (with M365) |
| Internet Speed Needed |
1.5 Mbps minimum |
2 Mbps minimum |
| Best for Nepal |
Works on slower connections |
Needs a stable internet |
The bottom line: Zoom is purpose-built for meetings and webinars. Teams is an all-in-one collaboration platform that happens to include meetings.
Platform Overview: Zoom vs Microsoft Teams
What is Zoom?
Zoom was launched in 2013 with one mission: make video meetings simple. It succeeded. Zoom is now the go-to platform for virtual meetings because it just works, even if your non-tech-savvy clients can join without calling for help.
Zoom’s core strengths:
- Incredibly simple user experience
- Superior video/audio quality on Nepal’s variable internet speeds
- Powerful webinar capabilities for large audiences
- Perfect for external meetings (clients, partners, customers)
In Nepal, Zoom is popular among educational institutions, training companies, consultancies, and businesses that frequently meet with external stakeholders.
Microsoft Teams (launched in 2017) is fundamentally different. It’s your team’s digital workspace that combines video meetings, persistent chat, file storage, and seamless integration with Microsoft Office apps.
Think of Teams as your digital office, not just a meeting tool.
Teams’ core strengths:
- All-in-one collaboration hub (meetings, chat, files in one place)
- Included with Microsoft 365 (no extra cost)
- Perfect for internal team collaboration
- Enterprise-grade security and compliance
Teams is slowly gaining traction among medium-to-large Nepal businesses, IT companies, banks, and organizations already using Microsoft 365.
Key Features Compared
Meeting Experience
Winner: Zoom (slight edge)
Both deliver solid video quality, but Zoom handles Nepal’s variable internet speeds better. It adjusts intelligently when bandwidth fluctuates (common during peak hours).
Zoom advantages:
- Simpler join process (one-click, no account needed)
- Better virtual backgrounds (extensive library, smoother performance)
- Gallery view shows up to 49 participants
- Works smoothly on older computers
Teams advantages:
- Together mode (creative but not essential)
- Integrated with Outlook calendar
- No time limit on free plan (60 minutes vs Zoom’s 40)
Nepal reality: If your internet occasionally drops to 1-2 Mbps, Zoom handles it better. Teams can get choppy or drop quality significantly.
Real scenario: You’re a Kathmandu digital agency presenting to a new client. With Zoom, they click the link, and you’re presenting in seconds. With Teams, they might need to download the app, wait in the lobby, and struggle on a slower connection. For client-facing meetings, Zoom wins.
Webinars & Large Events
Winner: Zoom (significantly)
If you host webinars, training sessions, or virtual events, Zoom is purpose-built for this.
Zoom Webinars:
- Support up to 10,000 attendees
- Professional registration pages
- Presenter controls (attendees can’t unmute themselves)
- Q&A, polls, and hand-raise features work flawlessly
- Practice sessions before going live
Teams Live Events:
- Can handle up to 10,000 viewers
- More complex setup
- Less intuitive controls
- Better for internal town halls than external webinars
Real use case: Organizing a 500-person product launch? Zoom Webinars takes 15 minutes to set up. Teams Live Events? You’ll spend an hour troubleshooting and wishing you’d chosen Zoom.
Note: Zoom Webinars require a separate license (starting ~NPR 6,000/month). But if webinars are core to your business, it’s worth every paisa.
Learn more about Zoom Webinar pricing and features →
Chat & Collaboration
Winner: Microsoft Teams (significantly)
This is where Teams dominates. Zoom has chat, but Teams is a collaboration platform.
Zoom Chat:
- Basic one-on-one and group chats
- Messages tied to meetings
- No persistent channels
- File sharing is clunky
Microsoft Teams Chat:
- Persistent channels organized by team/project
- All conversations, files, and recordings are searchable in one place
- @mentions, threaded conversations
- Files are automatically backed up to SharePoint
- Integrations with Planner, OneNote, and Power BI
Practical scenario: Your 30-person software company works on 5 client projects. With Teams, you create channels for each project. Developers discuss code, share files, and all meeting recordings automatically appear in the channel. Everything is organized and searchable.
With Zoom? You’d need Slack for chat, Dropbox for files, Asana for tasks, and Zoom for meetings. Four tools instead of one.
Integrations
Winner: Depends on your existing tools
Microsoft Teams:
- If you use Microsoft 365, integration is seamless and native
- Outlook, Word, Excel, SharePoint, i.e., everything works together
- Single sign-on (one login for everything)
- Most Nepal businesses already use Office, making Teams a natural fit
Zoom:
- Strong third-party integrations (1,500+ apps)
- Works well with Google Workspace
- Good for businesses using best-of-breed tools
- Integrates with Slack, Salesforce, HubSpot, Trello
Decision factor: If your team already pays for Microsoft 365 (most Nepal businesses do), Teams is included at no extra cost. Massive advantage.
Recording & Storage
Zoom:
- Cloud recording (paid plans): 1GB included, extra storage costs money
- Local recording (all plans): Save to your computer, no storage limits
- Downloadable MP4 files (easy to share externally)
Microsoft Teams:
- Recordings saved to SharePoint/OneDrive
- 1TB storage per user (with Business Standard)
- Recordings automatically appear in the relevant Teams channel
- Better for internal sharing, trickier for external
Nepal consideration: If you record frequently (training companies, educators), Teams’ 1TB per user is generous. Zoom charges for extra cloud storage.
Pricing: What You’ll Actually Pay in Nepal
Zoom Pricing (According to the market)
Basic (Free):
- Unlimited 1-on-1 meetings
- 40-minute limit on group meetings
- 100 participants max
- Local recording only
Pro: ~NPR 1,800/user/month
- Unlimited meeting duration
- 100 participants
- 5GB cloud recording
- User management
Business: ~NPR 2,400/user/month
- Everything in Pro
- 300 participants
- Company branding
- Minimum 10 licenses
Add-ons:
- Zoom Webinars (100 attendees): ~NPR 6,000/month
- Additional cloud storage: ~NPR 600/month per 10GB
Microsoft Teams Pricing (According to the market)
Teams (Free):
- Unlimited chat
- 60-minute meetings
- 100 participants
- 5GB storage
- No recording
M365 Business Basic: ~NPR 800/user/month
- Unlimited meetings
- 1TB storage
- Web/mobile Office apps
- Meeting recording
M365 Business Standard: ~NPR 1,600/user/month
- Desktop Office apps (Word, Excel, PowerPoint)
- Webinar hosting (300 attendees)
- Advanced security
Real Cost Comparison
Small Agency (8 people):
- Zoom: 8 × NPR 1,800 = NPR 14,400/month (meetings only)
- Need: Slack (~NPR 6,400), Dropbox (~NPR 6,400) = Total: ~NPR 27,200/month
- Teams: 8 × NPR 1,600 = NPR 12,800/month (includes everything)
- Winner: Teams saves NPR 14,400/month
Training Company (5 trainers, weekly webinars):
- Zoom: 5 × NPR 1,800 + NPR 18,000 (webinar license) = NPR 27,000/month
- Teams: 5 × NPR 1,600 = NPR 8,000/month
- Winner: Teams saves NPR 19,000/month…but Zoom’s webinar quality is significantly better. Worth paying extra if webinars are your core business.
Software Company (40 developers, already using M365):
- Zoom: NPR 72,000/month + existing M365 cost
- Teams: NPR 0/month (already included in M365)
- Winner: Teams saves NPR 864,000/year — no-brainer.
Want a custom pricing analysis? Request a quote, and we’ll calculate exactly what you’d pay.
When to Choose Each Platform
Choose Zoom If You:
✓ Primarily meet with external clients, partners, or customers
✓ Host regular webinars or training sessions (100+ attendees)
✓ Need the simplest possible user experience for guests
✓ Have inconsistent internet (Zoom works better on 1.5-2 Mbps connections)
✓ Don’t need advanced collaboration tools (chat, file storage)
✓ Aren’t already using Microsoft 365
Best for: Consultancies, agencies, coaching institutes, event organizers, client-facing businesses
Example: A Kathmandu digital marketing agency with 12 people meeting clients daily and hosting monthly webinars for 200+ attendees.
Choose Microsoft Teams If You:
✓ Need internal collaboration (chat, file sharing, project management)
✓ Already use Microsoft 365 for Office apps and email
✓ Want everything in one platform (meetings, chat, files, apps)
✓ Have stable internet (2+ Mbps consistently)
✓ Need enterprise security and compliance
✓ Primarily meet internally with your team
Best for: Software companies, remote teams, enterprises, banks, organizations with Microsoft 365
Example: A Lalitpur software company with 50 employees working on multiple projects needing organized collaboration channels.
Can You Use Both?
Yes. Some businesses use both:
- Zoom for external client meetings and webinars
- Teams for internal team collaboration
This makes sense if you’re already on Microsoft 365 (Teams is free) and webinars are important to your business (Zoom is better).
Pros & Cons Summary
Zoom
Pros:
- Simplest user experience
- Superior meeting quality on slower internet
- Best webinar features
- Works on older computers
- Low mobile data usage
Cons:
- No collaboration tools
- No file storage
- Chat not persistent
- Need separate tools for teamwork
Microsoft Teams
Pros:
- All-in-one workspace
- Included with Microsoft 365
- Persistent chat & channels
- 1TB storage per user
- Native Office integration
Cons:
- Steeper learning curve
- Requires better internet
- Complex for external guests
- Can feel overwhelming initially
Set Up & Getting Started in Nepal
Zoom Setup
- Create an account at zoom.us
- Download desktop/mobile app
- Schedule your first meeting
- Configure key settings (waiting room, recording preferences)
- Start meeting in under 5 minutes
Internet requirements: Minimum 1.5 Mbps, recommended 3 Mbps
Teams Setup
- Get a Microsoft 365 subscription
- Download the Teams app
- Set up team structure and channels
- Add team members
- Configure Outlook calendar integration
Internet requirements: Minimum 2 Mbps, recommended 4 Mbps
Nepal ISP recommendations: Worldlink, Vianet, and Subisu generally provide stable speeds for both platforms. If you’re on 10-20 Mbps plans, both work fine.
Final Recommendation
Here’s our honest take: most Nepal businesses should start with Microsoft Teams if they already use (or need) Microsoft 365. You’re paying for Office anyway, and Teams comes free. It handles meetings well enough for internal calls and provides collaboration tools you’d otherwise buy separately.
However, choose Zoom if:
- You frequently meet with external clients
- You host webinars regularly
- Meeting quality is critical to your business
- You want the simplest possible experience
And remember: you’re not locked in. Both platforms offer monthly plans. Try the free versions, then commit once you’re sure.
Still not sure which fits your business? That’s exactly what we help with. Contact us for a free consultation, and we’ll analyze your specific needs, team size, and budget to recommend the right solution. We can also help with setup, training, and ongoing support.